Delivery times vary based on the option chosen, from same-day or next-day to several business days, depending on the service (eg, standard vs. express).

You will typically receive a shipping confirmation email with a tracking number and a link to the carrier's website

Yes, all international shipments are subject to customs inspection. To avoid delays, ensure all information about the contents is accurate and complete

International shipping can be subject to delays due to customs processing, inaccurate addresses, or other conditions like strikes or natural disasters

If your package is lost or damaged, you should:

Notify the retailer or carrier immediately.

Note any visible damage on the delivery receipt.

If you purchased shipping insurance, you can begin the claims process. Compensation is often limited without it.

If you receive only part of your order, check the tracking status for all packages. If a tracking tool shows the entire shipment was delivered, contact your local carrier or the retailer.